If you're a laser enthusiast, you know very well that there is another company out there that has been giving the laser market a bad name for a long time by supplying inferior products with practically non-existent customer support. You know the one I mean. So I was a little nervous about getting this laser and we did a LOT of homework before committing to purchase the Zeus X 7 watt blue (450nm) laser. The reviews here on this very page were scrutinized in great detail to make sure they were not fake like that other company had been doing. After being confident the reviews were legitimate, we made the leap and purchased the laser. I am absolutely thrilled beyond description with not only the laser itself, but as SO many others have stated here, the customer service is FANTASTIC. They respond extremely quickly! In my personal experience, they replied within 30 minutes for every question I emailed them, one of which was in the middle of the night! The same representative worked with me to resolve a minor issue and answer some questions I had; they did not bounce me around to different people. As for the laser, what can I say? It's a freaking SEVEN WATT BLUE LASER AND IT IS STUNNING! It arrived safely and securely packaged, without so much as a smudge or a fingerprint on the beautiful black finish. The weight of the laser is very well balanced and comfortable in your hand. It does NOT feel like you're holding a toy; it feels like what I would imagine a Star Wars lightsaber would feel like. It's got some heft to it! The focusing ring turns incredibly smoothly and the entire laser was machined with VERY tight tolerances. There is not a single part in the entire laser that rattles, clicks, or even feels the slightest bit loose. The engineering is superb. As for eye safety, I had already owned a very nice pair of $60 blue laser safety goggles and discovered that the ones that come with the laser work exactly as well, so no need for you to buy any additional upgraded eye protection.
I'm sure you guys know this, but this thing is NOT a toy. To say it is "bright and hot" is a ridiculous understatement. If the focused beam passes over your eyes, even if your eyes are closed, it will cause permanent vision loss. Treat this laser like you would a firearm with regard to "muzzle discipline", keeping the laser pointed in a safe direction at all times, even when it is off, and follow the safety rules and the duty cycle for your particular laser. If you do that, you will have an incredibly fun time with it without hurting anyone or setting your furniture on fire. I strongly suggest you not use it indoors unless you have safely prepared the surrounding environment in advance. This thing can set stuff on fire very quickly from across the room and if you have an indoor fire sprinkler system and accidentally point the focused laser at it, it will burst the temperature-sensitive ampule and set off the sprinkler system... so watch where you are pointing it! It even sets completely white items on fire surprisingly quickly. If the focused beam passes over your smartphone screen, even from across the room, the screen will be permanently ruined. When you use it outdoors, take 60 seconds and download a free app that shows you all the air traffic in your area and do a quick check to make sure no aircraft are above you at the time. Not only could it create legal troubles for you, but it is extremely dangerous for the pilots of aircraft. THIS LASER IS NO JOKE. I can burn my name into my outdoor wood deck through a CLOSED DOUBLE-PANE WINDOW.
In summary (yes, I'm finally finishing), if you're gun-shy about purchasing an expensive handheld laser, especially if you've been burned before by that "other" laser company, please give these folks a try. You will not be disappointed! I honestly just can't say enough about the 7 watt blue laser and their customer service. I will risk leaving my email address in this review so if any of you have questions for someone who has actually purchased the product and interacted with the company, please feel free to ask and I will do my best to answer quickly. I always find it nice to be able to talk to an actual customer before making a significant purchase, and this laser has been worth every dime! So yeah... buy it already! :) Be safe and have fun!
Casey Locke
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Purchased 09/2022